Shipping policy
SHIPPING DESTINATIONS
We currently ship to addresses in Alberta, Saskatchewan, Manitoba and New Brunswick. The regulatory climate for direct-to-consumer shipping is always evolving, so please reach out to us for the most up-to-date information.
SHIPPING AND PROCESSING
- All orders are processed within 1-3 business days from the order date (longer during the holiday season).
- Parcels are shipped directly to the shipping address you provide. Please make sure your billing and shipping addresses are correct.
- Delivery times vary by destination and typically range from 1-14 business days. Delivery to remote addresses may take longer.
- Shipments are typically delivered Monday to Friday, between 8 a.m. and 8 p.m. local time.
- If you are not home to accept your shipment, the carrier will leave a notification card with pickup instructions.
FREE SHIPPING ON ORDERS OF $100 OR MORE
- Free parcel shipping applies only to online orders placed through eauclairedistillery.ca.
- Your order must total $100 or more after any discounts or promo codes, and before taxes, fees and shipping charges.
- Free shipping applies to shipping addresses in Alberta, Saskatchewan, Manitoba and New Brunswick.
- Free shipping no longer applies if a cancellation brings your order total below $100.
- Free shipping does not apply to canned cocktails due to their weight.
QUESTIONS
For help with an order, please email shop@eauclairedistillery.ca.